The Juniper Windows Woodland Hills Guarantee
We’ve been installing windows and doors in Woodland Hills since 2001, and we’ve learned the only guarantee that matters is the one a homeowner can hold us to. So here’s ours, in plain language. Every project we do in Woodland Hills gets a written price before any work starts. If the installation isn’t right, we make it right for a full 365 days, parts and labor, in writing. That’s the 365-Day Done Right Promise, and it’s not a marketing line. It’s on every project we sign. Sean Mackey, Owner, stands behind it personally.
What’s Covered
Here’s what we commit to on every window replacement, window installation, and door replacement job in Woodland Hills:
- Workmanship for a full year. If a window or door we installed has a problem in the first 365 days, we come back and fix it. Parts and labor, no charge.
- Written price before anything starts. No estimate that morphs into a surprise invoice. The number you approve is the number you pay.
- Before-and-after photos of every job. You’ll see exactly what we did, from the first screw to the final caulk bead.
- Live arrival time you can track. You’ll know when we’re pulling up to your Woodland Hills home, not a four-hour window that leaves you waiting.
- Clean job site, every time. Old windows, old doors, packaging, and debris leave with us. We don’t leave a mess for you to deal with.
- Background-checked, uniformed technicians. You’ll know exactly who’s walking through your door before they ring the bell.
- Product support across eight lines. PGT, CGI, CWS, ES Windows, ECO Window Systems, Mr-Glass, Therma-Tru, and ViewLux. If there’s a manufacturer defect, we handle the claim so you don’t have to chase it alone.
Our Satisfaction Promise
If you’re not satisfied with the work, here’s exactly what happens. You call us at (831) 508-3441. A real person answers, 24/7. You tell us what’s wrong. We schedule a second visit to your Woodland Hills home at no charge, no argument. If the issue is a failed repair or a problem with the original install, we fix it under the 365-Day Done Right Promise. That means the parts are covered, the labor is covered, and you don’t pay a dime for the return trip. We don’t hide behind fine print because there isn’t any. Sean Mackey would rather send a technician back to your house than lose a customer over something we should have caught the first time. This is how we’ve done it since 2001, and it’s why homeowners in Woodland Hills keep our number saved.
Licensed & Insured Backing
Paper guarantees are only as good as the company standing behind them. That’s why every Juniper Windows Woodland Hills project is backed by proper licensing and insurance. We’re licensed and insured for residential window and door work in California, and we’ll show you our credentials before any job starts. Insurance protects your home and property while our team is on site. Licensing means we’re accountable to state standards, not just our own promises. When you combine that with the 365-Day Done Right Promise and a written price up front, you get what a guarantee is supposed to be: something you can actually use if something goes wrong. No fine print, no runaround, just a company that answers the phone and fixes its work.
Frequently Asked Questions
Our workmanship guarantee runs for 365 days from the date of installation. That covers parts and labor, in writing, on every completed project. If a window or door we installed fails within that year due to our workmanship, we repair or replace it at no cost to you. Manufacturer warranties on the products themselves vary by brand and product line, and we’ll explain exactly what applies to your specific windows or doors before you sign anything. Call (831) 508-3441 to discuss your project and get the details in writing.
The second visit is free. If we come out to fix something and that fix doesn’t hold, we return again at no charge. Our commitment to making it right doesn’t expire after one attempt. That’s the whole point of the 365-Day Done Right Promise: we keep coming back until the work is right, not until we’ve logged enough visits. Call (831) 508-3441 and we’ll get a technician to your Woodland Hills home.
Yes. Every project receives a written price before any work begins. That price covers the full scope of work we agreed to, and it doesn’t change unless you ask us to add something. No hidden line items, no materials surcharge that appears on the final invoice, no “unforeseen circumstances” upcharge. If we find something unexpected during installation, we stop and talk to you before doing anything that would affect the price. You’re never surprised by the bill on a Juniper Windows Woodland Hills project.
Our 365-Day Done Right Promise covers our workmanship: the installation, the flashing, the sealing, the fit, the finish. The products themselves carry manufacturer warranties through the brands we stock: PGT, CGI, CWS, ES Windows, ECO Window Systems, Mr-Glass, Therma-Tru, and ViewLux. Those warranties vary by product line and glass package. We’ll walk you through exactly what your product warranty covers, for how long, and how to file a claim if you ever need to. And if the issue comes back to our installation, it’s on us, not the manufacturer. Call (831) 508-3441 for specifics on any product line.
Yes. We’re licensed and insured for residential window and door work throughout the Woodland Hills area. Our technicians are background-checked and uniformed, so you always know who’s on your property. We’ll provide proof of both licensing and insurance before any job begins, because a guarantee doesn’t mean much if you’re not sure the company can legally and financially back it up. Call (831) 508-3441 and we’ll walk you through the paperwork.
A real person, 24 hours a day, every day. Not a voicemail maze, not a callback queue. You call (831) 508-3441, explain the issue, and we get it scheduled. If it’s after hours, someone still picks up. Guarantees are only useful if you can reach the company when something’s wrong, so we made the phone part of the promise.
Written by Sean Mackey, Owner at Juniper Windows Woodland Hills, serving Woodland Hills since 2001.
Six Reasons Homeowners Choose Juniper Windows Woodland Hills
Laminated glass and reinforced frames hold up to wind-driven rain, hail and flying debris, so your openings stay sealed when the weather turns.
Low-E insulated impact glass from our manufacturer lines commonly cuts monthly cooling bills 20-30%.
Laminated impact glass shuts out up to 40% of outside noise - traffic, neighbors, weather.
Monitoring services run $30-90 a month. Laminated impact glass resists forced entry around the clock, with no subscription.
Tighter seals and insulated glass even out hot and cold rooms and stop the drafts at the frame.
A full impact package upgrades curb appeal, buyer confidence and appraised value in one project.